after several days of troubleshooting I was not able to get HarloOS installed on my Hammer BC04. I assumed it would come with it straight from you all but alas, no (I would totally pay extra for it to be pre-flashed on supported devices though.) Tried reaching out to support, got a couple emails in and then no response back
Harlo Labs
Harlo OS · Diagnostics + 3-Month RMA
Harlo OS · Diagnostics + 3-Month RMA
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Harlo OS reads your miner’s live telemetry — chip temps, voltage-regulator heat, fan speed, and the shares your pool actually accepts — and explains every fault in plain English. If it’s hardware, your warranty claim is one tap: the diagnostic report files it for you, covered by your 3-month RMA on every order.
The three faults it catches early
VR overheat
Sees the regulator trending toward shutdown, downclocks to keep you hashing, and tells you if it’s airflow or covered hardware.
Sees the regulator trending toward shutdown, downclocks to keep you hashing, and tells you if it’s airflow or covered hardware.
Cooling decay
Catches a fan losing RPM against your unit’s own 30-day baseline — days before it dies, not after.
Catches a fan losing RPM against your unit’s own 30-day baseline — days before it dies, not after.
Silent downtime
Counts the shares your pool accepts, restarts a dropped link, and texts you at minute one — not when you check on the weekend.
Counts the shares your pool accepts, restarts a dropped link, and texts you at minute one — not when you check on the weekend.
Running on real miners
Works on the whole catalog Harlo OS supports: Harlo B30, NerdQaxe++, NerdOctaxe, Thor P2, DC02, Nexus L1, Bitaxe Gamma and more.
Harlo Labs keeps shipping
- 0.1.49 just shipped — 20 fixes & features in one update: auto-fan curves, backup/fallback pools, block-found fireworks, Bitfortun BS2 support, large displays, water-cooling test. Already running Harlo-OS? Update → Check for Updates on your miner.
- Over-the-air updates — press “check updates” and it glows gold when one’s ready.
- Auto-fan control — requested by the community, shipped the same week.
- Local + pool-estimate hashrate — see both, or pick the one you trust.
- Wall-measured power — from a smart plug at the wall, not the firmware’s guess.
- Stratum V2, quad pools, mining schedules, Home Assistant — and a slot for your own display artwork.
“Back to this sexy looking OS.”
Altered Component · Harlo Labs Discord
“My rejects are down significantly on my NerdQAxe++ and my Nexus L1.”
f0liot · Harlo Labs Discord
The warranty, without the email thread
Every Helium Deploy order carries a 3-month RMA. When Harlo calls a fault hardware, the diagnostic report attaches to your order number and the claim files itself — no “please send us a video”, no waiting on a tech team. Replacement ships, tracked on the same screen.
Best Price Guarantee
Found a better deal? We’ll match any competitor’s price if their total cost (including shipping, duties, and taxes) is lower than ours — and their offer meets or exceeds our terms: the item must be in stock, payable by credit card, and shipping within 14 days. If eligible, we’ll reimburse you the difference — no questions asked!
For full details, see our Returns, Refunds & Exchange Policy.
For full details, see our Returns, Refunds & Exchange Policy.
Returns, Exchanges & Refunds
We’ve got you covered. Defective products are eligible for a warranty replacement within 7 days of delivery.
Unshipped order can be cancelled within 14 days of purchase.
Lost-in-transit claims must be submitted within 30 days of the ship date.
For more details, please review our Returns, Refunds & Exchange Policy.
Unshipped order can be cancelled within 14 days of purchase.
Lost-in-transit claims must be submitted within 30 days of the ship date.
For more details, please review our Returns, Refunds & Exchange Policy.
Shipping
We ship worldwide from our regional warehouses in the US, Canada, and EU. If your package is lost or delivery is unsuccessful, you can request a replacement or refund within 30 days of the shipping date.
Learn more in our Returns, Refunds & Exchange Policy.
Learn more in our Returns, Refunds & Exchange Policy.
Warranty
All products are covered against defects for 3 months from delivery. Within the first 7 days of delivery, defective units may be returned or exchanged directly with us.
Opening or modifying the unit (for example, swapping fans) voids the warranty.
Further details are available in our Returns, Refunds & Exchange Policy.
Opening or modifying the unit (for example, swapping fans) voids the warranty.
Further details are available in our Returns, Refunds & Exchange Policy.
We Accept
